Identified - IPSI would like to advise that unplanned service impacts have been identified within IPSI's Dashboard service.
Description: Some users have reported they are experiencing issues when attempting to log in to the IPSI dashboard.
Users that are affected were able to resolve this by clearing their site details on their browsers, using an alternative browser or within a private mode tab.
Transactions, reporting and payment pages have not been affected.
If you have any further inquiries, please contact the support team through the following:
Email: support@ipsi.com.au
Tel: 02 9006 6451 (during business hours)
Apr 12, 2026 - 10:37 AEST
Description: Some users have reported they are experiencing issues when attempting to log in to the IPSI dashboard.
Users that are affected were able to resolve this by clearing their site details on their browsers, using an alternative browser or within a private mode tab.
Transactions, reporting and payment pages have not been affected.
If you have any further inquiries, please contact the support team through the following:
Email: support@ipsi.com.au
Tel: 02 9006 6451 (during business hours)
Apr 12, 2026 - 10:37 AEST
About This Site
Welcome to IPSI's Status Page for Uptime and Updates.
If you wish to receive these updates through email, click on the Subscribe to Updates button at the top right of the page.
If you have any further inquiries, please contact the support team through the following:
Email: support@ipsi.com.au
Tel: 02 9006 6451 (during business hours)
Gateway Services - EnterpriseSecure
Operational
API services - Production
Operational
Batch Services - Production
Operational
Dashboard Services - Production
Operational
Payment Page services - Production
Operational
Reporting Services - Production
Operational
Tokenisation Services - Production
Operational
Payment Page 2.0 Services - Production
Operational
Gateway Services - EnterpriseSecure Sandbox
Operational
Alias Service- Production
Operational
Third Party Gateways & Switches
Operational
FiServ
Operational
Mastercard Payment Gateway Services
Operational
Till Payments (Deprecated)
Operational
Bambora
Operational
Latitude Financial Services
Operational
Latitude Financial Services - Direct Connect
Operational
AgentSecure
Operational
Iframe & API services - Sandbox
Operational
API Services - Production
Operational
Iframe services - Production
Operational
Hosted AgentSecure Services
Operational
Telephony Service Environment - Cormorant
Operational
Telephony Service Environment - Lorikeet
Operational
Telephony Service Environment - Lyrebird
Operational
Telephony Service Environment - Rosella
Operational
Telephony Service Environment - Swallow
Operational
Telephony Service Environment - Pheasant
Operational
Banks, Acquirers & Issuers
Operational
Mastercard
Operational
Visa
Operational
American Express
Operational
Diners Club
Operational
ANZ
Operational
CBA
Operational
NAB
Operational
Westpac
Operational
Other Banks and Acquirers
Operational
Third Party Services
Operational
PayPal
Operational
Click To Pay
Operational
Cloudflare Firewall
Operational
Cloudflare Gateway
Operational
Cloudflare Network
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
IPSI Service notification: Scheduled maintenance - Apple Pay Certificate Apr 13, 2026 19:00-20:00 AEST
IPSI would like to advise of the below maintenance to our Production Apple Pay certificate.
Outage: During this window no downtime is anticipated for any components and services.
Please keep in mind that all maintenance increases the risk of customer impact and therefore it is possible that short periods of service interruption may occur during this period.
Change Risk: Low
Description of Change: Apple Pay Certificate Rotation
If you have any further inquiries, please contact the support team through the following:
Email: support@ipsi.com.au
Tel: 02 9006 6451 (during business hours)
Posted on Apr 07, 2026 - 09:48 AEST
Outage: During this window no downtime is anticipated for any components and services.
Please keep in mind that all maintenance increases the risk of customer impact and therefore it is possible that short periods of service interruption may occur during this period.
Change Risk: Low
Description of Change: Apple Pay Certificate Rotation
If you have any further inquiries, please contact the support team through the following:
Email: support@ipsi.com.au
Tel: 02 9006 6451 (during business hours)
Posted on Apr 07, 2026 - 09:48 AEST
IPSI Third Party Service notification: Mastercard Payment Gateway Services (MPGS) Planned Maintenance Apr 30, 2026 03:00-06:00 AEST
IPSI would like to advise the below maintenance scheduled by Mastercard Payment Gateway Services (MPGS) affecting Payment services processing via the MPGS bank link.
Description of Change: Mastercard teams will perform planned maintenance on Mastercard Gateway in Asia Pacific Region.
Impact Description: During the scheduled window, impacted customers may experience an increase in transaction timeouts and/or failed transactions for approximately 01 minute.
Maintenance Start: 29 April 2026, 12:00 CT (17:00 UTC)
3:00 AM AEST (Australian Eastern Standard Time) on 30 April 2026.
Maintenance End: 29 April 2026, 15:00 CT (20:00 UTC)
6:00 AM AEST (Australian Eastern Standard Time) on 30 April 2026.
Mastercard Reference Number: CRQ000001722841
Change Risk: IPSI recommends customers processing via the MPGS bank link to schedule batch file uploads outside this maintenance period.
If you have any further inquiries, please contact the support team through the following:
Email: support@ipsi.com.au
Tel: 02 9006 6451 (during business hours)
Posted on Feb 26, 2026 - 08:58 AEDT
Description of Change: Mastercard teams will perform planned maintenance on Mastercard Gateway in Asia Pacific Region.
Impact Description: During the scheduled window, impacted customers may experience an increase in transaction timeouts and/or failed transactions for approximately 01 minute.
Maintenance Start: 29 April 2026, 12:00 CT (17:00 UTC)
3:00 AM AEST (Australian Eastern Standard Time) on 30 April 2026.
Maintenance End: 29 April 2026, 15:00 CT (20:00 UTC)
6:00 AM AEST (Australian Eastern Standard Time) on 30 April 2026.
Mastercard Reference Number: CRQ000001722841
Change Risk: IPSI recommends customers processing via the MPGS bank link to schedule batch file uploads outside this maintenance period.
If you have any further inquiries, please contact the support team through the following:
Email: support@ipsi.com.au
Tel: 02 9006 6451 (during business hours)
Posted on Feb 26, 2026 - 08:58 AEDT
IPSI Service notification: Scheduled Maintenance - Latitude Financial Services May 4, 2026 19:00-20:00 AEST
IPSI would like to advise of the below release to our Latitude Financial Services service.
Outage: During this window no downtime is anticipated for any components and services.
Please keep in mind that all releases increases the risk of customer impact and therefore it is possible that short periods of service interruption may occur during this period.
Release Notes: Certificate Rotation
Change Risk: Low
If you have any further inquiries, please contact the support team through the following:
Email: support@ipsi.com.au
Tel: 02 9006 6451 (during business hours)
Posted on Mar 31, 2026 - 10:51 AEDT
Outage: During this window no downtime is anticipated for any components and services.
Please keep in mind that all releases increases the risk of customer impact and therefore it is possible that short periods of service interruption may occur during this period.
Release Notes: Certificate Rotation
Change Risk: Low
If you have any further inquiries, please contact the support team through the following:
Email: support@ipsi.com.au
Tel: 02 9006 6451 (during business hours)
Posted on Mar 31, 2026 - 10:51 AEDT