About This Site

Welcome to IPSI's Status Page for Uptime and Updates.


The IPSI payments platform will be rebranded as CommBank Connected Payments.

Please use the updated contact details below when raising support requests:

Service name: IPSI EnterpriseSecure will be referred to as CommBank Connected Payments

Email: connectedpayments@cba.com.au
Phone (Priority 1 escalations):
Monday to Friday, 7:00am–7:00pm (AEST): 1800 230 177 (Option 1-2-1)
After hours, 7:00pm–7:00am (AEST): 02 9006 6452

If you have any questions or require further information, you can contact the new support email address: connectedpayments@cba.com.au .

You can access service updates, by subscribing to the IPSI status page.

If you wish to receive these updates through email, click on the Subscribe to Updates button at the top right of the page.